Sign in to aurora+
Are you an existing aurora+ customer? Sign in here to check your balance, see your daily usage and top up.
Are you an existing aurora+ customer? Sign in here to check your balance, see your daily usage and top up.
Use our free online account management tools and forms to manage your account quickly and easily.
We'll be in touch if we require any additional information. We'll need to upgrade your meter, please see below the process of the meter exchange.
We'll confirm your details and the meter at your premise
We'll work with you on a date and time to perform your meter exchange
Your new meter will be installed.
You’ll receive your aurora+ welcome pack with what you need to get started.
Our team are connecting you. We'll be in touch if we require any additional information. If we have everything we need, we'll send you a welcome pack shortly with instructions on how to set up aurora+
Looking to connect to another property?
* A minimum output of 3.5 kW in the main living area applies for space heating under the Heating and Hot water Tariff.
Australian Eastern Standard
Monday to Friday 7 am to 10 pm
Australian Daylight Saving
Monday to Friday
8 am – 11 pm
Australian Eastern Standard
Sat - Sun
7 am – 10 pm
Australian Daylight Saving
Sat - Sun
8 am – 11 pm