Your business can feel confident in knowing that there is a range of support available to help you make paying your bill with us a walk in the park!

From the range of payment options you can choose from to suit your business needs to help when you need a little bit of extra time to get on top of things, we understand and here to support your business.

Our commitment to the community

We are proud to be Tasmanian and are committed to ensuring as Tasmanians we all have a community to be proud of now and into the future.

We support a variety of sporting, community and not for profit organisations across the island.

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Frequently asked questions

How do I change the mailing address on my Aurora account?

You can update your mailing address with our 'update your details' form. Or residential customers can call us on 1300 132 003 to speak to one of our team.
Small business customers can call us on 1300 13 2045

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How can I get a copy of my bill?

You can request a copy of past bills via our general enquiry tool or by giving us a call!

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How do I change my direct debit payment details?

Residential customers can call us on 1300 13 2003 or submit a request via our general enquiry form.
Small business customers can call us on 1300 13 2045.

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