Sign in to aurora+
Are you an existing aurora+ customer? Sign in here to check your balance, see your daily usage and top up.
Our core residential plans are Peak and Off-Peak and Residential Flat Rate. When reading through the product pricing information table below, pay close attention to the rates based on the time of day and think about when you are most often at home or when the power in your home is most likely to be used.
On our residential Peak and Off-Peak plan, there are cheaper times to use your power.
|Daily supply charges||109.903 ¢/day|
|Time Periods (Australian Eastern Standard Time)||Tariff rate|
|Mon – Fri: 7am – 10am | 4pm – 9pm||Peak|
|Mon - Fri: 10am – 4pm | 9pm - 7am||Off-Peak|
|Sat – Sun: (all weekends)||Off-Peak|
Australian Daylight Saving Time (ADST) starts on the first Sunday in October and ends on the first Sunday in April.
|Time Periods (Australian Daylight Saving Time)||Tariff Rate|
|Mon – Fri: 8am – 11am | 5pm – 10pm (ADST)||Peak|
|Mon - Fri: 11am – 5pm | 10pm - 8am (ADST)||Off-Peak|
|Sat – Sun: (all weekends)||Off-Peak|
Our Residential flat-rate plan gives you peace of mind that your energy will stay the same cost no matter what time you use it. There's one price for lights and power and one for wired in heating and electric hot water.
|Lights and power (tariff 31)|
|Daily supply charges||98.932 ¢/day|
|Energy (all units)||27.631 ¢/kWh|
|Heating and hot water (tariff 41)|
|Daily supply charges||18.447 ¢/day|
|Energy (all units)||17.943 ¢/kWh|
Our other tariffs may be used in conjunction with our core energy plans.
Off-peak with afternoon boost (tariff 61) is generally used for things like off-peak heaters, hot water systems, underfloor heating, and heating for swimming pools. It's on for a couple of hours overnight and in the afternoon.
|Daily supply charges||22.798 ¢/day|
|Energy (all units)||14.446 ¢/kWh|
Off-peak - night only (tariff 62) is generally used for things like off-peak heaters, hot water systems, underfloor heating, and heating for swimming pools. It's on for a couple of hours overnight.
|Daily supply charges||21.793 ¢/day|
|Energy (all units)||13.607 ¢/kWh|
aurora+ is powered by either our Residential Flat Rate (tariff 31 & 41) product or our Residential Peak and Off-Peak (tariff 93) product.
With access to the app, you're able to see exactly how much power you're using and when, track and manage your usage and costs and make payments when it suits you.
aurora+ customers receive a monthly statement – which means no more quarterly bills.
AuroraGreen is accredited by GreenPower. GreenPower is a government accreditation scheme designed to encourage and reward electricity generation from new renewable energy sources.
By applying for AuroraGreen and implementing energy-saving measures, you can help reduce your greenhouse gas emissions and provide support and investment in Australia's renewable energy industry.
GreenPower accredits renewable energy sources including solar, hydro, wind, and biomass that were built after 1997 according to strict environmental standards. Existing renewable energy sources built prior to 1997 are not accredited.
The fine print
Some energy products listed may not be available depending on what has previously existed at the property.
Please also note if work has been done at the premises without informing TasNetworks or Aurora Energy, this may impact which tariffs are applied.
All prices include GST.
You can view the July 2022 electricity tariff brochure here
Late Fees and Overdue interest
If your account is not paid by the due date and you haven’t contacted us for a payment extension, a $5 late payment fee will be charged to your next account. You may also be charged overdue interest which is set by the Reserve Bank of Australia and reflects the 90-day Bank Accepted Bill rate (plus 6%).
The Pensioner Rebate is funded by the State Government and provided by Aurora Energy to eligible Pensioners.
If a government, regulator, or network distributor varies or introduces a fee, charge, or tax, we may pass through all or part of this to you. The charges for network-related services, as approved by the Australian Energy Regulator, may include our reasonable costs for arranging such services.
Basic plan information and energy made easy information documents
For full price, terms and condition information on all of our residential products, you can refer to the Aurora Energy Standing Offer Price Schedule or the Australian Government Energy Made Easy information documents:
Our team are on hand to help you too. If you're unsure and need to speak to someone you can call or email us here. Our team are available from Monday - Friday, 8am-6pm.