• STEP 1
    Current: Select your plan
  • STEP 2
    Personal details
  • STEP 3
    Property details
  • STEP 4
    Payment details
  • STEP 5
Select your plan
Unlock access to aurora+ and discover your usage through the app
No more meter reads! Advanced meters can be read remotely.
Free installation
Would you like to switch to an advanced meter?
Your available plans

Residential Peak & Off-Peak

Is This You?
You want more control over what you pay for power
You use most of your power during the day
You use a lot of power on the weekends

Residential Flat Rate

Is This You?
You don’t want to worry about when you use power
You have wired in heating (like a heat pump) and electric hot water
You use most of your power on weekday mornings and evenings

Take control with aurora+

For only 11c per day, the aurora+ app is ready to unlock the usage data and account management tools you need to save big on power!

Find out more about aurora+

Request a call to discuss other plan options?

Just want to disconnect? 

If you don't need to connect to a new property but need to move out of your existing one, you can use our online move-out form. 

Move out 

What else you need to know:

  • We need at least three business days' notice before your connection date and a standard connection is $89.65 (GST inclusive). 
  • We need to know where your meter is and that there is safe and clear access. Also, let us know if there are any sub-boards inside as we may need access to them too. There's a wasted site visit fee of $89.65 if access is not clear.

Some other things you need to know:

  • Sometimes the government, regulator, network distributor or metering coordinator will change a fee, or add a new fee, and we may pass that on to you.
  • If you owe money from another account, you can’t connect online and you’ll need to give us a call on 1300 132 003 from Monday to Friday, 8am to 6pm.