Power you can see

aurora+ is here and the power is in your hands. The new aurora+ app lets you see how much power you're using and when!

If you choose our Peak and Off-Peak plan, you can see when it's cheaper and take advantage of the off-peak times to save big! Or, choose our Residential Flat Rate to know exactly what your heating and power are costing you down to the hour

Switch to aurora+

Say goodbye to quarterly power bills

No need to wonder what your quarterly bill will be any more!

aurora+ updates and displays your power usage and costs every day and you can easily top up your account at the push of a button from your smartphone, iPad or computer.

Switch over to aurora +

Start Saving Today

For only 11c per day the aurora+ app is ready to unlock the usage data and account management tools you need to save big on power!

Let's get you started.

Sign me up now!

Frequently asked questions

Are there any upfront costs if I require an advanced meter?

There is no upfront cost for the meter exchange. Sometimes extra work is required before a meter can be safely exchanged. If this happens we won't exchange your meter and we'll contact you to let you know what happens next.

Can more than one person have access to the aurora+ app?

Yes, while you will only have one username and password for the app, you will be able to install the app on multiple devices.

What account notifications will I receive

You will receive balance notifications letting you know when your account balance is approaching zero dollars. If you want to manage your account on a monthly basis, you can ignore these notifications and pay any amounts due when you receive your monthly statement. 

Will there be app updates on aurora+?

Yes. From time to time we will make updates to the app to ensure that you are getting the best experience possible.

Can I have multiple aurora+ log ins?

No, there is only one username assigned to an account, however you can use this log in on multiple devices.

Is aurora+ available outside of Tasmania

No, aurora+ is available in Tasmania only. You can access the app anywhere in the world so long as you have connection to the internet.

Can I change from aurora+ if it's not for me?

Yes, if you find that aurora+ is not the best product for you, you can call to cancel at any time at no cost to you. However, if you wish to change your energy plan, there may be a cost starting at $53.72 depending on your meter configuration.

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I don't have a credit card, how else can I pay on aurora+?

You can pay via BPAY, direct debit, Centrepay, over the phone, at Australia Post, Service Tasmania and via cheque in the post.

Can I set up direct debit or Centrepay on aurora+?

Yes, you can set up periodic payments via Centrepay or Direct Debt via Centrelink, your Financial Institution or with us online or over the phone.

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Will I get a bill on aurora+?

Yes, you'll receive a monthly account statement via email.

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Can renters switch to aurora+?

If you are the Aurora Energy account holder for the property, it is entirely your choice which energy product you switch to. You may wish to speak with your landlord, just to let them know what is happening.

If extra work is required before the meter can be exchanged, we will call you to let you know, and you might need to contact your landlord so that they can organise an electrical contractor to attend.

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Want to see other Aurora options? Click here for our full product range