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Outages & Emergencies

If a life is in danger, call 000 directly

Request a payment extension

If you need some more time to pay you can:

  • Choose a one-off extension and pay in full in a couple of weeks or; 
  • Choose to pay an amount every week or fortnight until it's all paid off! 

Your bill just needs to be all paid before your next meter read date* (you can find out when that is on your bill).

Request an extension now