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Use our free online account management tools and forms to manage your account quickly and easily.
Help & Support
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Outages & Emergencies
If a life is in danger, call 000 directly
Pay over the phone, by mail, or in person
Pay your bill, the way you want.
Over the phone
You can call Australia Post on 13 18 16 and pay with your credit card. The Australia Post Billpay code for Aurora is 0755.
Pay by mail
Post your cheque or money order (made out to Aurora) to:
Aurora Energy
Locked Bag 4
Hobart Tasmania, 7001
Pay in person
Take your bill into:
- any Australia Post Office or agency
- Service Tasmania
And pay by cash, cheque, or EFTPOS