Help & Support

Help Search

Outages & Emergencies

If a life is in danger, call 000 directly

Payment hardship

If you could use a little help, then our YES program is for you.

YES stands for ‘Your Energy Support’, and our YES team will give you the support you need when you need it most. YES is available to customers who are struggling and not able to get back on top of their bills using our other payment plan options.

Find out if YES is for you. 

Your Energy Support