Sign in to aurora+
Are you an existing aurora+ customer? Sign in here to check your balance, see your daily usage and top up.
Are you an existing aurora+ customer? Sign in here to check your balance, see your daily usage and top up.
Use our free online account management tools and forms to manage your account quickly and easily.
If a life is in danger, call 000 directly
If you need to update your name you can email, fax, or post a clear photo of your driver's license, birth, or marriage certificate to us.
If you just need to update your contact details like your postal address, phone number, or email you can use our form.
To change your name:
Email: customer.service@auroraenergy.com.au
Post: To Aurora Energy, GPO Box 191, Hobart, Tasmania, 7000
fax: to (03) 6237 3444.