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Outages & Emergencies

If a life is in danger, call 000 directly

Open an account

If you're a new customer, you can open an account online or over the phone. 

  • You'll need a form of ID - if you're already an Aurora customer, the ID we have on file for you is best.
  • If you have a concession card, make sure you have it handy!
  • If you're trying to organise a connection in less than three days, you'll need to call us to discuss the fees that might apply.

Connect online 

Call us