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Outages & Emergencies

If a life is in danger, call 000 directly

Add an authorised person to an account

You can request to have another person authorised on your account, which will give them access to all of your account details and the ability to manage your account.

You can call or email us with the authorised persons full name, date of birth, and identification (driver’s license, passport, or birth certificate number). Please also include your own identification details. You can: