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Outages & Emergencies

If a life is in danger, call 000 directly

Your bill and Power Hours savings

 

You can find your Power Hours saving on the first bill you receive after a Power Hours event*. Added as a credit, it will be listed under the 'other charges' on page 2 of your bill. 

 

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*Depending on your billing cycle and when your data is processed, you may see your credit on the 2nd bill after an event. If you're unsure what your credit for any particular Power Hours event is, you can see your Power Hours history in your aurora+ app.