Pending Savings on Power Hours

Right after a Power Hours event, you may notice the word 'Pending' in your 'total save' box. 

This can happen for a few reasons: 

• It's too soon after the event and we haven't received your usage data yet (for most customers we'll have your usage data by 10am the next day)
• Your daily usage data is delayed (most delay's resolve within 2 days) 
• We've received substitute data for that day and we're waiting for the actual data to come through.