Sign in to aurora+
Are you an existing aurora+ customer? Sign in here to check your balance, see your daily usage and top up.
Account management tools
Use our free online account management tools and forms to manage your account quickly and easily.
aurora+ Power Hours
With aurora+, simply select your home and choose a convenient time slot for the Power Hours event. During your chosen Power Hours event, use as much electricity as you need without worrying about the costs—all your usage will be credited to your future bill.
In 2024, we hosted 13 events totalling 34 hours of free power, helping you save money. Power Hours events appear regularly in the app, making it easy to pick your preferred day and time.
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Power People Questions
What is the Power People Program?
Aurora Energy and TasNetworks are working collaboratively alongside the Tasmanian Men’s Shed Association (TMSA) with the aim of increasing energy literacy within the community.
The co-designed initiative, known as the Power People Project, empowers individuals with the knowledge and skills needed to understand their energy usage, manage costs effectively, and make informed decisions in the ever-evolving energy landscape.
It involves training individuals known as ‘Power People’ within the Men's Sheds, who in turn share valuable information and insights about the energy sector with their local communities.
Got a question your Power Person couldn’t answer?
Recently, you would have attended a session run by one of the Power People. If you have a question regarding the information presented at the session or Aurora Energy, or about your own account, fill out the form below and one of our local customer service advisors will get back to you within 3 business days. We’re here to help.