aurora+

For aurora+ customers, sign in here to check your balance, see your daily usage and top up.

To aurora+

Aurora Online

 Aurora online is no longer available, but you can still manage your account online. 

Find out more here
Is aurora+ a replacement for Aurora Online?
Will I still receive my bills now Aurora Online has ended?
I set up direct debit via Aurora Online, will this still work?
Why was there no warning Aurora Online was ending?
Why is Aurora Online unavailable?
How do I estimate my bill?
How can I download my previous statements?
How will I access my quarterly bills online?
Where can I find what small business product I am on?
How do I leave feedback or make a complaint?
Where can I find Auroras annual reports?
Where is Aurora Energy located?
What energy support programs do you offer?
Does having an advanced meter make a difference to my bill?
Does Aurora have a service for hearing impaired customers?
Can I view Aurora’s Electricity Contract online?
What is the difference between consumption and demand?
How do I open a new account?
Why are electricity rates different for business compared to residential customers?
Am I eligible for a pensioner discount for my business?