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Are you an existing aurora+ customer? Sign in here to check your balance, see your daily usage and top up.
Are you an existing aurora+ customer? Sign in here to check your balance, see your daily usage and top up.
Use our free online account management tools and forms to manage your account quickly and easily.
As your only 100% Tasmanian energy retailer,
we know Tassie power.
We understand that our unique climate, lifestyle, and homes all impact the way in which we use energy. Our experts help Tasmanians make good energy choices, keep on top of their bills, save energy, and provide support when things get tough.
Aurora is committed to Tasmanian renewable future. We can support you to make environmentally conscious energy choices.
Aurora Energy has partnered with carbar, Australia's leading car subscription service to offer Tasmanians a flexible alternative to electric car ownership!
Bank of us have partnered with Aurora Energy to bring you a Green Loan with a great low rate so you can purchase eligible energy-efficient products to help reduce your carbon footprint!
When you save energy, it's not just good for your wallet, it's good for the planet. With aurora+ you can see your daily power usage down to the hour, helping you find efficiencies within your home!
When times get tough, we're here to help.
Our industry leading hardship program YES (Your Energy Support) is available to customers who are struggling and not able to get back on top of their bills using our other payment plan options.
Sometimes you just need a little extra time, and we have short term payment extensions and long-term payment plans available depending on your needs.
Getting a higher than expected bill can be a bit of a shock, especially when you don't know why it's high. Find out what might be the cause, what to check, and what you can do about it.