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Be invested, make a difference.
Be open, learn, and improve.
Think big, be bold.
These values are ones held by The Energy Charter, a voluntary commitment by energy businesses to putting the customer at the centre of their businesses and delivering better outcomes for them.
The Energy Charter is an industry-led, world first, whole of sector initiative to address customer expectations and has 5 principles in action:
To bring these principles to life Aurora, along with our fellow Energy Charter signatories, have co-designed the #BetterTogether initiatives which help to build capacity for collaboration across the energy sector.
Each year our business also publishes a report outlining the progress we have made against each of the Charter’s five Principles.
See the Aurora Energy 2021 Energy Charter Disclosure here