Payment options

If you don't want to think about it, you can set up a direct debit with us and we will pay your bill straight from your chosen bank account.

PLUS: when a bill is paid in full by direct debit from your bank account by the due date, you will get a discount of 5.5 cents a day (incl. GST)!

(Before you sign up for direct debit, there's some Terms and Conditions to think about.)

Sign up for direct debit

Simply grab your VISA or Mastercard credit card details and your Account Number (it's in the blue panel on the right hand side of your bill) and you can pay your bill with a credit card.

Pay online now 

With the convenience of BPAY, you can pay your bill any time of the day or night 7 days a week! You can pay your bill in full or use your internet banking to set up regular payments so you can stay in control.

Our biller code: 5595

Your reference number is your Aurora Energy account number.

Post your cheque or money order (made out to Aurora) to:

Aurora Energy

Locked Bag 4

Hobart Tasmania, 7001

You can call Australia Post on 13 18 16 and pay with your credit card. The Australia Post Billpay code for Aurora is 0755.

Take your bill into: 

• any Australia Post Office or agency
• Service Tasmania

And pay by cash, cheque or EFTPOS

You can use direct debit to make regular payments of any amount you choose  - this could pay for your entire bill when it arrives, give you a credit or leave you with just a portion owing. (If you want to arrange to pay any remaining amount on your bill by direct debit, you can do that too.) Read more about the details. 

Sign up for direct debit. 

With EasyPay, your energy usage is averaged out over your previous 12 months. By making the same regular payments all year round you will always know the exact amount you need to pay without having to worry about winter bills. Our tip - use EasyPay with Direct Debit so your payments will come out automatically!

Learn more about EasyPay here or sign up for EasyPay here

If you receive Centrelink payments, you can arrange for an amount to come straight to Aurora out of your benefit before you are paid. So your bill should be a lot smaller when it comes, or there will be nothing further that you need to pay at all!

To set up Centrepay, fill out the Centrelink online form here or call our Customer Service Advisors on 1300 13 2003 from Monday to Friday, 8am to 6pm. (Or you can visit the Centrelink website to read more information).