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Outages & Emergencies

If a life is in danger, call 000 directly

Meter upgrade costs

There is no upfront cost to exchange your meter to an advanced meter. Sometimes extra work is required before a meter can be safely exchanged (such as asbestos removal, upgrading cotton mains), and this work may be at a cost to you. If we identify extra work is required we won't exchange your meter and we'll contact you to let you know what happens next.