Advanced meter reads

Where there is mobile coverage available, advanced meters are read remotely and electricity usage data is sent to us securely on a daily basis. If coverage is not available our service provider will still need to access your property to download your energy data every 3 months.

On your bill

When you have an advanced meter installed the way energy usage appears on your bill will look a little different. Instead of a start read date and end read date, you will see the entire amount of units used per tariff in the billing period.

Although your bill might look a little different, the amount you pay for power is the same whether you have an advanced meter or an old basic meter.

Estimated reads

The great thing about remotely read advanced meters is that you can say goodbye to estimated reads! 

Mobile black spots

In Tasmania, there are still some areas where mobile coverage is limited. If your property falls into this category and you have had an advanced meter installed, we still need access to your property every 3 months to obtain the energy usage data held in your meter. Your usage data will still be recorded in 5-minute intervals. 

Have a question about your advanced meter reads?

We are always here to help you. If you have any questions about your meter or meter read you can complete our online enquiry form or call us on 1300 132 003 8am - 6pm, Monday to Friday.