Sign in to aurora+

Are you an existing aurora+ customer? Sign in here to check your balance, see your daily usage and top up.

To aurora+

Account management tools

Use our free online account management tools and forms to manage your account quickly and easily.

Manage my account

Quick Answer

Your bills are made up of fixed charges (service charges) and variable charges (usage charges). Usually, Aurora Energy applies a blanket increase or decrease across all Standing Offer (STOF) tariffs, including the fixed and variable components.

This year, to create more cost reflective tariff pricing, we will not be applying a blanket change to STOF tariffs. We have done this type of rebalancing in the past, most recently in 2020 and 2017.

There will be a 15% increase to daily supply charges and an 8.38% increase to usage charges on all STOF tariffs excluding Tariff 22.

Tariff 22 will increase by 10% for its daily supply charge, and 8.38% for its usage charges.

These movements across all tariffs equal an average 9.51% increase.