Quick Answer

Yes. If your account is not paid by the due date and you haven’t contacted us for a payment extension, a $5 late payment fee will be charged to your next account. You may also be charged overdue interest which is set by the Reserve Bank of Australia and reflects the 90-day Bank Accepted Bill rate (plus 6%).

You can request a payment extension here

Or call us on 1300 132 003 (residential) or 1300 132 045 (business).