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Account management tools

Use our free online account management tools and forms to manage your account quickly and easily.

Manage my account

Quick Answer

We've established a COVID-19 Customer Support Program supported by a $5M Customer Support Fund specifically to help our residential and small business customers impacted by the pandemic.

This will allow us to help people pay their energy bills and allocate more resourcing to people experiencing hardship through things like bill relief, waiving fees and charges, freezing debt, payment plans and more.

If you need to delay paying your account for any reason, you can request a payment extension here.

If you need more support, our industry-leading hardship program Your Energy Support (YES) can help. Read more about the YES program here.

Contact customer support