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Account management tools

Use our free online account management tools and forms to manage your account quickly and easily.

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Request an extension form

Need a little bit longer to pay? Get started by filling out the extension form here.
Extension process

What's the best way to get on top of your payments? Find out what payment extension options are available.
Contact us

Still unsure about the best payment option for you? Get in touch with our team and we'll work out a solution with you. 

Our commitment to the community

We are proud to be Tasmanian and are committed to ensuring as Tasmanians we all have a community to be proud of now and into the future.

We support a variety of sporting, community and not for profit organisations across the island.

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Cattle Hill Wind Farm Turbine
2 April 2019

The winds of change blow through the Central Highlands

The next big thing in renewable energy in Tasmania.

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Lady on a swing
29 March 2019

Our top 5 tips for cutting your energy bill

Looking for tips to help save you some $ off your next bill?

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man adding wood fire
1 April 2019

Keep your energy use down this winter

Don’t freeze and don’t panic!

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Frequently asked questions

Can I pay my Aurora bill online?

Yes. You can pay your bill with a VISA or MasterCard using our online payment system.

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How can I get a copy of my bill?

You can request a copy if past bills via our general enquiry tool or by giving us a call!

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Can I pay my bill by the month?

Sort of. You can set up regular payments or make payments when you can in person, with BPAY, by setting up Direct Debit or Centrepay or talking to us about EasyPay.

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