From debt to dignity: Long-term partnership offering energy efficient hope for Tasmanians living on low-incomes

Tasmanians living on low-incomes saved more than half a million dollars in predatory loan interest on the purchase of new energy efficient appliances last year, thanks to a long-term partnership between No Interest Loans (NILS) Network and Aurora Energy.

Over 240 eligible customers received an extra subsidy worth up to 50 per cent on the purchase of new household whitegoods – such as fridges, washing machines, or heat pumps – when financed with a NILS Tasmania loan, saving households an additional $170,000 off the retail cost.

Critically, these appliances are energy efficient, helping vulnerable Tasmanian’s save money on electricity by investing in smarter choices.

Rokeby resident, Beverley, said the subsidy and loan for her new heat pump kept her house warm and energy bills low this winter.

“I was quite shocked at how easy it was to access the NILS loan, as it meant I could spread out the cost and have room for all the other bills,” she said.

“I don’t leave my cocoon very often, so it’s important to be warm and comfortable. The subsidy and NILS loan helped when I needed it.”

NILS Network CEO, John Hooper, said for many Tasmanians the Aurora energy subsidy and NILS loan can be life changing.

"Clients often talk about their incredible relief in finding NILS and their joy when they find out about the Aurora energy subsidy.

“It can be incredibly stressful for families when their fridge, heater or washing machine dies, they may have children and already be experiencing a lot of financial strain.

“Unfortunately, we know that under stress people will turn to predatory lenders and then get sucked into debt spirals.

“Our partnership with Aurora for over a decade, has meant we have eased the burden for thousands of families under financial stress and enabled their pride in owning new, efficient appliances.”

Aurora Energy CEO, Nigel Clark, said Aurora Energy’s relationship with NILS began in 2003 with initial seed capital funding of $300,000.

“Aurora Energy recognised that giving vulnerable Tasmanians access to efficient, quality appliances would not only save them money on electricity, but also save households from predatory debt,” he said.

“As new energy efficient appliances hit the market, it’s even more critical that we ensure all Tasmanians, no matter what their financial situation, benefit from modern technology.”

Beverley now benefits from her new efficient heat pump, and when used together with the aurora+ digital app, she can make smarter energy choices to save money on her electricity bill.

HOW NILS CAN HELP:

NILS Tasmania is a not-for-profit community organisation helping Tasmanians access no-interest loans for essential household items and services - including: household appliances, tenancy bonds, car registration and repairs, home furniture, vet expenses.

How It Works

• You apply for and are approved for a NILS loan
• You choose the supplier.
• NILS pays them directly.
• You repay NILS with easy, interest-free instalments – capped at just $40 per fortnight.

Who Can Apply?

You’re eligible if you:

• You're earning less than $60,000 gross per year, OR
• Receive regular Centrelink or DVA payments and hold a Centrelink Concession Card.

Energy Efficiency Subsidy

NILS are committed to helping Tasmanians save on energy costs. That’s why they offer extra support for energy-efficient appliances:

• Up to $500 off fridges, freezers, and washing machines (3-star rating or higher).
• Up to $1,000 off heat pumps.

Example:

Need a $1,000 fridge? You only borrow $500 from NILS – NILS cover the other $500 with the energy subsidy.

Please note the subsidy is only available as part of a NILS loan.

Visit nilstasmania.org.au or call NILS on 1300 301 650 for further information.