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We’re really excited about the many benefits an advanced meter can offer you!
An advanced meter can offer you:
- More visibility of when and how you use power.
- Remote meter reads.
- Access to digital energy products that make managing your account easy!
- A range of solutions so that you can find the right product for your lifestyle.
Find more information about advanced meters here
What to expect
Our service provider, TasMetering, will exchange your meter on the date mentioned in your text message. We’ll confirm this date with you soon or let you know of any changes.
You’ll also receive a final bill for your old basic meter, and your new quarterly billing cycle will start from the day your new meter is installed.
If you need more information regarding the power interruption you can call TasMetering 1800 515 211
Find out how to prepare for a power outage here.
Will there be a cost?
There is no upfront cost for the meter exchange. Sometimes extra work is required before a meter can be safely exchanged. If this happens we won't exchange your meter and we'll contact you to let you know what happens next.
What you need to do
Please make sure there is clear access to where the meter, meter board, and subboard are going to be installed or, if existing, where they currently are – things like building materials, dogs, locked gates, and so on can get in the way. If that is the case, please let us know early on, in case we need to get you to meet us on-site.
More information
If you have any questions, please contact us Monday - Friday 8am - 6pm. If you need an interpreter service, please call the Translating and Interpreting Service on 13 1450.
Frequently asked questions
Will my power be turned off if I have my meter exchanged?
Read More
Yes. We'll keep you updated about the date and time.
Does having an advanced meter make a difference to my bill?
When you have an advanced meter installed the way energy usage appears on your bill will look a little different. Instead of a start read date and end read date, you will see the entire amount of units used per tariff in the billing period.
Although your bill might look a little different, the amount you pay for power is the same whether you have an advanced meter or an old basic meter.