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Account management tools
Account management tools
Use our free online account management tools and forms to manage your account quickly and easily.
Advanced meters
Powering aurora+
Advanced meters are the next generation of electricity meters and offer you many more benefits than traditional basic meters.
Advanced meters open up exciting opportunities for Tasmanian customers as it enables Aurora to offer new products such as our new fully digital experience, aurora+
They record your energy usage in 15-minute intervals and, where mobile phone coverage allows your data to be sent securely on a daily basis to us.
What is an advanced meter?
Advanced meters work a little differently to basic meters. Find out how they work here.
What are the benefits of Advanced Meters?
From better visibility of your usage to more access to digital products; advanced meters have a range of benefits.
Advanced meter safety and privacy
How do we protect you when it comes to advanced meters?
Prepare your business for an advanced meter
Advanced meters can bring a huge range of benefits to your business, but before you do ahead with the meter exchange, it's important to make sure your site is ready for an advanced meter.
Building or renovating?
Electricity plays a big role in building or renovating your home and there are a few things you need to know before you get stuck into it!
Learn moreWhat to expect when getting a new meter
Whether you've just built a new home, had solar installed or simply changed your energy product, if you've had a new meter installed there are a few things you need to know.
Frequently asked questions
Does having an advanced meter make a difference to my bill?
When you have an advanced meter installed the way energy usage appears on your bill will look a little different. Instead of a start read date and end read date, you will see the entire amount of units used per tariff in the billing period.
Although your bill might look a little different, the amount you pay for power is the same whether you have an advanced meter or an old basic meter.
I have an advanced meter, will someone still read my meter every 3 months?
Where there is mobile coverage, your electricity usage data is sent to us securely on a daily basis. However, if this coverage is not available our service provider will still need to access your property to download your energy data every 3 months.
If I am in a mobile black spot, can I still have an advanced meter?
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Yes, however your meter will need to be read manually.
What’s the difference between a basic meter and an advanced meter?
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The main difference between basic meters and advanced meters is the way in which your energy usage is recorded and sent to Aurora Energy.