Has your Aurora bill not arrived as expected? 

It may have been delayed. 

Due to technical issues, some customers may experience a delay in getting their electricity bill. While we're working on fixing the issue as soon as possible, bills may be delayed up to 20 business days. 

Don't worry, we'll adjust your due date so that you still have time to pay or set up a payment plan after you receive your bill. 

Let us know if you're bill hasn't arrived via the form below.

Are you a business or residential customer
Do you want to connect your electricity?
What type of payment enquiry do you wish to make?
Do you want more information about your product options?
Preferred contact method
I wish to receive my bills via email

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