Are you an existing aurora+ customer? Sign in here to check your balance, see your daily usage and top up.
Use our free online account management tools and forms to manage your account quickly and easily.
Connecting your power is easy and we can help make it even easier by working with you to set it up right from the start.
From choosing the right product, to setting up a payment option that makes it easier to keep on top of your bills. Let us help take the energy out of connecting your power!
Three days is the magic number to remember. Book in your connection or disconnection in advance of your move!
Meter readers come to your home (generally once every three months) to read your meter. It’s important that they can safely get to your meter during normal business hours. Find out what you can do to help make sure they have easy access to your meter.
Learn moreElectricity plays a big role in building or renovating your home and there are a few things you need to know before you get stuck into it!
Learn moreWhether you've just built a new home, had solar installed or simply changed your energy product, if you've had a new meter installed there are a few things you need to know.
If there’s clear and safe access to your meter box you don’t need to be there when TasNetworks connects your electricity supply. However if your meter is inside, you have locked gates or there are dogs in the same area as the meter box, you will need to arrange for someone to be at the property to give the person connecting safe access.
We need an identification number from at least one of the following:
· driver’s licence
· birth certificate
· passport
We will also ask you to provide a password for your account.
We issue bills quarterly. So you’ll receive your first bill within three months of your start read.
Yes - our team can arrange this for you.
