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Are you an existing aurora+ customer? Sign in here to check your balance, see your daily usage and top up.
Use our free online account management tools and forms to manage your account quickly and easily.
On the residential flat rate product you will have two different tariffs. One for lights and power and one for wired in heating and electric hot water. You get charged a daily supply charge per tariff as well as an amount for each kWh you use.
The cooler climate in Tasmania means we use a lot of heat. The 24/7 flat rate for wired in electric heating* and hot water means you'll keep warm without having to worry when you're using your heating.
Here’s a table showing the breakdown of charges:
Daily supply charges | 113.772 ¢/day |
Energy (all units) | 29.947 ¢/kWh |
Note: Curtilage conditions may apply
Daily supply charges | 21.214 ¢/day |
Energy (all units) | 19.447 ¢/kWh |
* A minimum output of 3.5 kW in the main living area applies for space heating under the Heating and Hot water Tariff.
Some energy products listed may not be available depending on what has previously existed at the property.
Please also note if work has been done at the premises without informing TasNetworks or Aurora Energy, this may impact which tariffs are applied.
All prices include GST.
You can view the July 2023 electricity tariff brochure here
See the 2023 Standing Offer Tariff Strategy here
If your account is not paid by the due date and you haven’t contacted us for a payment extension, a $5 late payment fee will be charged to your next account. You may also be charged overdue interest which is set by the Reserve Bank of Australia and reflects the 90-day Bank Accepted Bill rate (plus 6%).
Concessions
The Pensioner Rebate is funded by the State Government and provided by Aurora Energy to eligible Pensioners.
If a government, regulator or network distributor varies or introduces a fee, charge or tax, we may pass through all or part of this to you. The charges for network related services, as approved by the Australian Energy Regulator, may include our reasonable costs for arranging such services.
Contact us for more information. Fill out our general enquiry form or call one of our team!