Request a copy of your bill form

Need another copy of your bill? Fill out the request form and we'll get one sent out as soon as possible.

To speed things up make sure you have the ID we have on file for you and your account number (you'll find it on a previous bill)

*Due to the impacts of COVID-19 we have fewer staff available to answer your queries, response times may take longer than usual. Our focus is to ensure energy supply for all our customers and priority will be given to those needing a connection. Thank you for your understanding.

Full Name

Date of birth

Date of birth: Day

Date of birth: Month

Date of birth: Year

Preferred Contact Method

Phone

Account number

Bill details

Last issued bill

Other

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Terms & conditions and privacy statement

By submitting this online form you are agreeing to the fees that apply and acknowledge and understand the way Aurora Energy collects, uses and discloses your personal information as set out in our privacy collection statement.

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