Basic meters 

You can do a self-read to confirm if the reads are correct. Use these instructions and compare your readings to your bill.

If your meter has been read incorrectly and you don't want to wait for the next read for the discrepancy to be fixed up, contact us to discuss your options. 

Advanced meters 

If you have an advanced meter (one which records your usage every 30 minutes and sends your data back to us remotely) you won't be able to self read your meter. We have your usage data in our system, so you can always contact us if you have any questions!