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Gas is super safe and reliable, but occasionally things go wrong. It’s really important that you understand any potential dangers and what to do in an emergency.
Call Tas Gas Networks’ Gas Emergency Response Centre on 180 2111, or if you’re using a mobile, call 131 909.
Call 000 if a life is in danger.
If you smell gas in your street or on your property, call Tas Gas Networks’ Gas Emergency Response Centre straight away. If the leak is coming from a section of pipe that leads to your appliances turn the gas off at the meter and contact a licensed gas fitter to inspect and rectify the problem. Don't try to fix the gas leak yourself.
If you can smell gas in your building or street, call 000 straight away. If it is safe to do so, you should:
You should also call Tas Gas Networks' Gas Emergency Response Centre on 1802 111 for assistance at any time.
If an appliance stops working, check to see if other appliances are affected. If it’s just the one appliance, contact your licensed gasfitter. If all your appliances have stopped working, check your gas meter control valve to make sure it hasn’t been turned off. If the valve is on, contact Tas Gas Networks' Gas Emergency Response Centre.