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Are you an existing aurora+ customer? Sign in here to check your balance, see your daily usage and top up.
Are you an existing aurora+ customer? Sign in here to check your balance, see your daily usage and top up.
Use our free online account management tools and forms to manage your account quickly and easily.
Eligible Small Businesses on the below energy products and whose total yearly business consumption is less than 150MWh per across all sites, will have 100% of their next bill (after April 1st 2020) automatically waived by the Tasmanian Government.
This waiver will be automatically applied. You do not need to fill out this form to receive this support.
If you are not eligible, you can apply for assistance through Aurora Energy's $5M customer support fund. Support can include bill relief, waiving fees and charges, freezing debt and payment plans.
Not sure what tariff you're on?
If you need additional support, we can help you. Click okay to continue filling out the form.
*We understand that these are stressful times and we are prioritising getting back to you. Due to the impacts of Coronavirus on Aurora Energy, this may take up to a week.
For urgent help please contact us on 1300 132 006