Sign in to aurora+
Are you an existing aurora+ customer? Sign in here to check your balance, see your daily usage and top up.
What you need to do
First you’ll need to engage a solar installer – they’re the ones who sell you the solar panels. They’ll help you with everything from the size of the system you need to where it will be positioned, as well as installing the system and sending the paperwork through to TasNetworks to organise connection.
What we do
Once we receive the paperwork for your solar installation from TasNetworks we’ll organise for a new meter to be installed if required (one that’s compatible with your solar installation). It can take up to 15 business days to happen, unless we agree on another date that’s convenient for you.
Sometimes, getting all the people in the same place at the same time (such as if your contractor has to meet the crew on site), complicated jobs, contractual agreements and impacts to other customers can affect the timing. We’ll work with you to try and make the process as smooth and efficient as possible.
It's important to remember that because your current meter may not be compatible with your solar installation you won’t receive any solar credits until your meter is either reconfigured or replaced, and your solar inverter should remain off until this happens (turning it on could make your old meter malfunction)
If there is a cost to get your solar connected we’ll contact you to let you know.
Panels, inverters, "the grid". What does it all mean? Let us break it down for you.
Neighbourhood Houses Tasmania and Aurora Energy are empowering the neighbourhood with solar.
Think big, go large and go beyond the norm.
The next big thing in renewable energy in Tasmania.