For aurora+ customers, sign in here to check your balance, see your daily usage and top up.
aurora+ is powered by either our Residential Flat Rate (tariff 31 & 41) product or our Residential Peak and Off-Peak (tariff 93) product.
With access to the app, you're able to see exactly how much power you're using and when, track and manage your usage and costs and make payments when it suits you. All for only an additional product service fee of 11 cents per day.
aurora+ customers receive a monthly statement – which means no more quarterly bills.
Here’s a table of the charges and times for Residential Peak and Off-Peak product and our Residential Flat Rate product.
On aurora+ Peak and Off-Peak take advantage of the off-peak times and use less in the peak times to save on power!
|Daily supply charges||105.750 ¢/day|
|Daily product service fee||11 ¢/day|
|Time Periods||Tariff Rate|
|Mon – Fri: 7am – 10am | 4pm – 9pm||Peak|
|Mon - Fri: 10am – 4pm | 9pm - 7am||Off-Peak|
|Sat – Sun: (all weekends)||Off-Peak|
All times are stated in Australian Eastern Standard Time (AEST).
On aurora+ Residential Flat Rate, you pay the same amount for your power no matter what time of the day you use it.
|Product service fee||11 ¢/day|
Lights and Power (Tariff 31)
|Daily supply charges||95.193 ¢/day|
|Energy (all units)||26.587 ¢/kWh|
Note: Curtilage conditions may apply
Heating and Hot water (Tariff 41)
|Daily supply charges||17.750 ¢/day|
|Energy (all units)||17.265 ¢/kWh|
* A minimum output of 3.5 kW in the main living area applies for space heating under the Heating and Hot water Tariff.
The fine print
Some energy products listed may not be available depending on what has previously existed at the property.
Please also note if work has been done at the premises without informing TasNetworks or Aurora Energy, this may impact which tariffs are applied.
All prices include GST.
You can view the July 2020 electricity tariff brochure here
Late Fees and Overdue interest
If your account is not paid by the due date and you haven’t contacted us for a payment extension, a $5 late payment fee will be charged to your next account. You may also be charged overdue interest which is set by the Reserve Bank of Australia and reflects the 90-day Bank Accepted Bill rate (plus 6%).
The Pensioner Rebate is funded by the State Government and provided by Aurora Energy to eligible Pensioners.
If a government, regulator or network distributor varies or introduces a fee, charge or tax, we may pass through all or part of this to you. The charges for network-related services, as approved by the Australian Energy Regulator, may include our reasonable costs for arranging such services.
Basic plan information
For full price, terms and condition information, you can refer to the Aurora Energy Standing Offer Price Schedule or the Australian Government Energy Made Easy basic plan information document:
aurora+ is now available! Offering an easier way to view and manage your energy.