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How do we achieve this purpose?
We asked our people – all our people – and as a team, we developed a set of values and behaviours to live and work by as we come together to deliver on our purpose to you, our customers.
We listen to our customers. Their needs inform our decisions.
We fight for the most meaningful outcomes for our customers in all that we do. Through respect and empathy, we create understanding with our customers for now and into the future. We take pride in putting our customers first. Their voices inform our decisions to make energy easier.
Speak up. Be brave. Be great at what you do.
We seize opportunities, to learn, to speak up. We are brave enough to call ourselves out. We are resilient because when things get tough we don't give up. We don't carry our mistakes; we learn from them. We create strength and stability through our experience.
Be creative. Challenge. Ask questions.
We seek to understand the evolving world around us. We creatively explore solutions. We use these ideas to challenge how things are done. We adapt and change in response to what we've learnt.
Look out for each other. Inspire each other. Achieve together.
We build on our relationship and support each other. We have honest conversations, embracing diversity. With our collective strengths, we achieve more together. We collaborate, share our learnings, have fun and celebrate together.
We are committed to high standards of honesty and integrity in delivering service to you, our customers, our stakeholders and the wider Tasmanian community.
Under the Code, all our people here at Aurora Energy commit to:
Working safely and in accordance with the law
Treating our customers, the public and fellow employees with honesty, courtesy and respect
Performing our duties with professionalism, integrity and efficiency
Ensuring our personal business and financial interests do not conflict with our duty to Aurora Energy
Ensuring the security and privacy of all confidential information received in the course of our work
Ensuring we do not misuse our position
Ensuring that Aurora Energy assets and resources are only used for proper business purposes
Recognising value and effectively utilising the diversity amongst our people
Demonstrate our care for the environment in the way we work.
View more detail in our Code of Conduct
The time to join the energy sector in Tasmania has never been better. With a focus on better service for Tasmanian customers and growing the role we play in renewable energy here in Tasmania, you can be part of something special.
It's good to feel proud of where you work.
Have a look at the jobs currently being advertised on our careers page.