Sign in to aurora+
Are you an existing aurora+ customer? Sign in here to check your balance, see your daily usage and top up.
Account management tools
Use our free online account management tools and forms to manage your account quickly and easily.
Hello & welcome!
We are thrilled to welcome you to Aurora Energy
Thank you for choosing your 100% Tassie owned and operated energy retailer.
See our welcome guide for product information, services, and our commitment to you.
Pricing
Electricity
We have multiple electricity tariffs and plans available to suit your needs.
Find the right energy plan for your home with our energy plan calculator, or check out our options for business.
Gas
Gas is a great complement to your electricity. It can be used to offer the convenience of instant hot water, precision cooking and fast heating. You can also use it outdoors for barbecues, balcony or patio heating, swimming pool heating or hot tubs.
Solar
The minimum solar feed-in-tariff rates are set by the independent Tasmanian Economic Regulator each year.
The FiT you receive depends on the size of your solar system, and whether you are a business or residential customer.
Plan information
Find up to date plan and tariff information, Standing Offer pricing, Contracts, and Energy Made Easy fact sheets.
Payment Options
Pay your way
You can pay online, over the phone, or in person. Set and forget with direct debit, pre-pay with Centrepay or manage your balance and payments in real-time with aurora+
Payment help
Need help with bill payments?
If you need a bit of help with your bill, we can help. We have long and short term payment plans, extensions, and our YES program.
Request an extension or payment plan
Help when you need it most
When our regular payment plan options won't do, our industry leading YES program is here.
YES stands for ‘Your Energy Support’, and our YES team will give you the support you need, when you need it most. YES is available to customers who are struggling and not able to get back on top of their bills using our other payment plan options.
Account Management
aurora+
aurora+ is our digital account management channel which lets you:
- See your power usage down to the hour
- Check your live account balance
- Pay when you want
- Predict your next bill
aurora+ Business
aurora+ is our digital account management channel for businesses which lets you:
- Monitor your usage
- Check your live account balance
- Manage your payments
- Predict your next bill
Account management tools
Manage your account online quickly and easily.
- Pay your bill
- Request an extension
- Move house
- Add a concession, and more