Sign in to aurora+
Are you an existing aurora+ customer? Sign in here to check your balance, see your daily usage and top up.
Account management tools
Use our free online account management tools and forms to manage your account quickly and easily.
There are a few things you should know about your bill when you're on a payment plan.
Soon you'll receive your Aurora Energy bill which shows your electricity use for the statement period (shown on the back of your bill)
The figure in the amount due box on the front of your bill may not reflect your total debt owed to Aurora Energy. To confirm your outstanding balance, please call us on 1300 132 003.
Do you need more help?
If you are having ongoing financial difficulties we encourage you to talk to us about what other support we can provide to ensure that you remain connected. Contact us here to see if you qualify for any government-funded energy charge rebates, concession or relief schemes or visit www.concessions.tas.gov.au
There are many ways we can help you to manage your energy use. We have a range of energy-saving advice, calculators, and tips here. Or you can call us on 1300 132 003 and we can undertake an energy audit over the phone.