Our recent review of your payment plan has shown that you have now completed the terms of the agreed payment arrangement. 

What you need to do


If you want to continue with a payment plan arrangement to help you manage your account, please call us on 1300 132 003. Please remember, if there is an outstanding amount on your account, you will need to make payment on the due date.

Do you need more help?

If you are having ongoing financial difficulties we encourage you to talk to us about what other support we can provide to ensure that you remain connected. Contact us here to see if you qualify for any government-funded energy charge rebates, concession or relief schemes or visit www.concessions.tas.gov.au 

There are many ways we can help you to manage your energy use. We have a range of energy-saving advice, calculators, and tips here. Or you can call us on 1300 132 003 and we can undertake an energy audit over the phone.