Sign in to aurora+ Are you an existing aurora+ customer? Sign in here to check your balance, see your daily usage and top up. To aurora+
Account management tools Use our free online account management tools and forms to manage your account quickly and easily. Manage my account
Request Credit Refund First Name Last Name Date of Birth Date of Birth: Day Date of Birth: Month Date of Birth: Year Preferred Contact Method Phone Email Aurora Energy Account Number Email Contact Number Refund Details Refund Conditions Refunds are processed within 5-7 business days. Government incentives are not eligible for refunds. Additional Proof of being an Account Holder may be requested if refund is over $1000. Refunds may only be made to an existing bank account on record, direct debit/credit account, or an account previously refunded. I acknowledge the above refund conditions Bank Account Holder Name BSB Bank Account Number Bank Name Refund Amount Requested ($) CAPTCHA This question is for testing whether or not you are a human visitor and to prevent automated spam submissions. Submit Leave this field blank