Sign in to aurora+
Are you an existing aurora+ customer? Sign in here to check your balance, see your daily usage and top up.
Account management tools
Use our free online account management tools and forms to manage your account quickly and easily.
Upgrade your home meter and access your data at no extra cost!
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Step 1
Click ‘upgrade your meter and connect’ below, and fill out your details..
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Step 2
Our team will organise your meter exchange.
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Step 3
Your meter will be exchanged at a scheduled date and time.
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Step 4
Once you meter has been installed we will begin setting up aurora+ (this takes a few days)
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That's it!
You'll receive a welcome pack with links on how to download and set up aurora+.
Our meter exchange partner will priortise your exchange and will communicate with you on a time and date
Advanced meter technology
Want to know more about advanced meters?
Will there be an up-front cost for my advanced meter?
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Regulated residential and small business customers that have an advanced meter installed from 1 December 2017 will not be charged an up-front cost for receiving this meter.
Are advanced meters safe?
Yes. Advanced meters meet current Australian Safety Standards.
Will an advanced meter interfere with other devices (phones, TV or radio)?
No. Your advanced meter operates at a low frequency and power level.