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Andrew joined Aurora Energy in October 2019 to lead the Aurora+ business unit. As the accountable executive for this space, Andrew is tasked with supporting his team in the reimagination of the energy experience for all Tasmanians and is focused on developing a customer-centric approach to building our new capability.
In his role, Andrew is responsible for how we evolve our engagement with customers, how we best service their transactions with us, how we develop products that are aligned to their unmet needs and how we develop our technology to be an enabler for our future ambitions. In addition, Andrew is also accountable for how we develop our relationship with our community partners.
With over 15 years’ experience working across Europe and Australia, Andrew has held senior roles in organisations large and small and has worked across industries such as software, financial services, health insurance, and digital marketing services. With a big passion for building and developing products and services that make a real impact on customers, and also deliver great returns for the business, Andrew is motivated by a desire to always exceed expectations and to look for ways to wow our customers by creating exceptional experiences.