Sign in to aurora+
Are you an existing aurora+ customer? Sign in here to check your balance, see your daily usage and top up.
Account management tools
Use our free online account management tools and forms to manage your account quickly and easily.
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Step 1
Click ‘connect aurora+’ below, and fill out your details.
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Step 2
Our team will get to work on setting up your aurora+ account.
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That's it!
We will be announcing the mystery feature soon, be sure to check you email and or log in to aurora+ over the next few weeks.
Please allow 5 - 10 business days for our team to process you request
Connect to aurora+
Frequently asked questions
How much does aurora+ cost?
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access to aurora+ is free for all eligible customers.
aurora+ is powered by either our Residential Flat Rate (tariff 31 & 41) plan or our Residential Peak and Off-Peak (tariff 93) plan.
Click read more to see plan pricing.
Can I use aurora+ on my desktop?
Yes!
aurora+ can be accessed on your desktop, tablet, or smartphone.
Will I get a bill on aurora+?
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Yes, you'll receive a monthly account statement via email.
Can renters switch to aurora+?
If you are the Aurora Energy account holder for the property, it is entirely your choice which energy product you switch to. You may wish to speak with your landlord, just to let them know what is happening.
If extra work is required before the meter can be exchanged, we will call you to let you know, and you might need to contact your landlord so that they can organise an electrical contractor to attend.
Can more than one person have access to the aurora+ app?
Yes, while you will only have one username and password for the app, you will be able to install the app on multiple devices.