Selected articles from this site

I want to connect or close my power account

Three days is the magic number to remember. Book in your connection or close your account in advance.

Building or updating your business site?

You'll want to read this!

What business owners and contractors need to know when taking on new builds or updates to current sites to ensure there are no issues with your power supply in the process!

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What to expect after getting a new meter

Whether you've just built a new site, had solar installed or simply changed your energy product, if you've had a new meter installed there are a few things you need to know. 

Find out more

Frequently asked questions

What is the charge when I get my electricity connected?

The connection fee charged by TasNetworks will be listed on your bill under ‘Other Charges’ and begin with ‘Network charge’. A standard connection costs $93.19. If you request for a priority connection, it will cost more.

When will I receive my first bill?

We issue bills quarterly. So you’ll receive your first bill within three months of your start read.

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How do I change my direct debit payment details?

Residential customers can call us on 1300 13 2003 or submit a request via our general enquiry form.
Small business customers can call us on 1300 13 2045.

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