Energy support to help you save money this winter

Published on
9 June 2020

With temperatures continuing to fall around the state, Aurora Energy says it has the support available to help Tasmanians use less energy while still keeping warm this winter.

Winter is typically a period of high energy use as many Tasmanians turn up their heaters to keep their homes toasty, use their clothes dryers more often, or spend an extra few minutes in a hot shower to beat the morning chill.

But this year with many Tasmanians spending more time at home than ever before due to COVID-19 restrictions it may lead to higher energy bills.

CEO Rebecca Kardos said Aurora was focussed on giving all of its customers greater visibility of how and when they use electricity to combat that.

“Having awareness of your power use may sound like a weird energy saving tip, but being able to see your daily energy patterns is a powerful tool to help change your habits around the home – and we have an app for that,” Mrs Kardos said.

“Our digital product aurora+ is available to any Tasmanian who would like to better understand their energy costs and conveniently be able to manage them from the comfort of their couch.

“Another benefit of aurora+ is that you avoid estimated bills as the product runs off advanced meters which are read remotely and remove the need for it to be done manually.”

Mrs Kardos said the soon-to-be launched online energy plan calculator will also give customers visibility of their energy use.

“This easy to use, interactive calculator helps you understand the plan that’s the most affordable for you based on your household and energy use behaviour,” she said.

“We know that every Tasmanian home, family and lifestyle is different, and this calculator takes all that into consideration – so jump on our website and give it a go once it’s live later this month.”

Other simple tips to help reduce your energy costs include setting your heating between 18 and 20 degrees, turning off appliances at the switch, using weather sealers and door snakes to prevent heat loss and spending less time under a hot shower.

“It’s often the simple changes can make a really big difference,” Mrs Kardos said.

“Inefficient energy use is a key driver of high power bills, which is why we focus on helping customers become more energy efficient.

"Tasmanian households are much busier than normal and being at home longer often means using more energy which leads to a bigger dent in the hip pocket so we're encouraging customers to get on the front foot before it's too late."

Aurora Energy has a range of different payment options and support for those Tasmanians in need of an extra hand this winter, including a $5M assistance package aimed at customers who have been impacted by COVID-19.